Rackspace Cloud ReviewPosted by in Web Hosting Reviews
Rackspace Cloud Sites offers scalable hosting services to grow along with your business. The host’s Cloud Sites are the perfect solution for supporting corporate blogs running on Drupal, Joomla and WordPress , informative company brochures and other static content, e-commerce sites requiring ZenCart, OSCommerce, Store Front or ASP.NET or promoting a business marketing campaigns. In addition to Cloud Sites, Rackspace Cloud also provides on-demand computing with Cloud Servers and unlimited storage via Cloud Files.
Disclosure: We are a professional review site that receives compensation from Rackspace. We test each product thoroughly and give high marks to only the very best. We are independently owned and the opinions expressed here are our own.
With over 40,000 existing cloud clients including prominent Fortunate 500 companies, the web host continues to deliver professional services to accommodate the dynamic needs in order for your business to remain a formidable competitor in the global marketplace.
Uptime and Reliability (5/5)
Rackspace Cloud data centers meet the required Rackspace Network standards which doesn’t compromise redundancy or security, and offers a 100% network uptime guarantee. The provider protects valuable data with 24/7 physical security. Also, each center is equipped with various contingency plans including: a high-tech fire suppression system, N+1 redundant HVAC system, on-site diesel generators for extended power outages, and conditioned UPS (Uninterruptible Power Supply). Additionally, redundant enterprise-class equipment is the primary core routing hardware.
Rackspace Cloud services promise that customers are completely satisfied with uptime and reliability, pledging to adhere to its service legal agreement. When it comes to network uptime and reliability, Rackspace Cloud ranks high as compared to other cloud hosts.
Price Value (4/5)
Rackspace Cloud’s hosting packages start out at $149/month. The single package offered includes 10,000 compute cycles, 500GB of bandwidth and 50GB of scalable storage per month. Rackspace Cloud is a great value as it’s scalable and the package grows as your business expands, paying only for the services and features you use. Additional pay-as-you grow features include: bandwidth 18¢/GB, disk space for 50¢/GB, and extra compute cycles for 1¢/cycle. Extra add-on services include 24/7 technical support for your clients ($3.00/month/domain), Microsoft SQL storage ($5.00/month), SSL capabilities ($20.00), automated client billing ($2.00 or 4%/transaction) and domain name registration ($10.00/year).
Also available are Cloud Servers with managed service level for $0.12/hr per server, or $100/month, in addition to a basic $100 monthly account fee for each active Cloud Server/ billing cycle.
If you’re looking for a dependable and scalable pay-as-you-grow cloud hosting provider to meet the present and expected growing needs of your business, Rackspace Cloud is a cost-efficient choice.
Control Panel (3/5)
If managing your professional site requires the use of cPanel as the preferable control panel option, you should expect to upgrade to Cloud Servers to maintain your preference. Unless you opt to pay extra for cPanel installation support, then the default control panel is one that was developed by the Rackspace team. The company’s control panel more efficiently utilizes the Cloud Sites’ capabilities and performance and offers users flexibility to make improvements to the interface.
Clients are strongly discouraged from making the switch of control panels. In fact, clients are not allowed to purchase and install other control panel software unless they opt for a Cloud Server where popular panels including cPanel, Plesk and Ensim are supported.
Customer Support (5/5)
Rackspace Cloud provides outstanding quality customer support, proudly describing itself as a “service -oriented company”. The host is the recipient of several awards including the 2010 National Customer Service Awards “Customer Service Team of the Year” and “Front Line Customer Service Team”.
Rackspace Cloud is probably best known for the Fanatical Support services it offers, conveniently available 24/7/365 via phone, on-line chat and e-mail support. Highly trained and certified customer support techs are a lifeline when your e-commerce or corporate site goes down either late at night or during peak traffic hours.
Overall Value (4/5)
Rackspace Cloud Sites are the ideal scalable solution for your business. Not only does the cloud host allow your company to grow and expand without compromising the quality of services received, but it also cost-efficient as you only pay for the services you need. The only area some clients would argue the web host needs to make improvements on is limited control panel options. Rackspace Cloud is among the best pay-as-you-grow hosts available for both start-up business ventures and Fortunate 500 companies.