Powweb hosting, founded in 1999, offers a straightforward “one plan” package that serves as all-in-one web hosting solution. The plan delivers numerous unlimited and free features to accommodate a variety of business hosting needs. Customers appreciate their sites residing on a load-balanced technology platform which ensures a maximum uptime at an affordable price. The host prides itself in being independent in developing its own software and automation for individualized needs and manages, owns, and operates their hosting software and equipment including server load-balanced technology and control panel.
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Uptime and Reliability (5/5)
Powweb’s exclusive load-balanced hosting allows the web host is offer a 99.96% guaranteed network uptime rate. The tailored solution addresses the issue of single point failures. Its servers are balanced and provide multiple destination paths, eliminating the potential for complete network failure. Powweb delivers true redundancy between points. The process distributes server load over several servers to prevent downtime on the customers’ end. Redundancy is a great reliability service that ensures websites are online at all times. Site back-ups and restores also ensure reliability. Each of these features combined are vital for maintaining a business-related venture with virtually little or no downtime.
Price Value (4/5)
Powweb hosting is a very affordable provider even for start-up companies. The single plan is $4.88/month which includes unlimited RAID storage, bandwidth, e-mail boxes, and domains. Other features include 75 MySQL databases, script instant installer (WordPress, OSCommerce, phpBB), FrontPage and Dreamweaver ready, SSL, point and click builder, $150 marketing credits, free Yellowpages.com listing, and a 30-day money back guarantee. E-commerce tools useful for online business ventures include ShopSite Starter Shopping Cart and PayPal payment support. While Powweb is affordable, when compared to other hosting providers offering more free and unlimited features, it’s not the best cost-effective choice.
Control Panel (4/5)
Powweb offers its exclusive customized control panel known as “OPS.” The control panel is relatively easy to use for most customers; however, those accustomed to using cPanel may experience a slight learning curve. Customers may view screenshots of the control panel as well as a demo. Powweb’s exclusive control panel allows users to control basic administrator tasks such as setting-up e-mail accounts, creating password protected directories, and registering dolman names. Even though users don’t have the option of cPanel, OPS is an easy-to-use and robust control panel.
Customer Support (4/5)
Powweb provides convenient 24/7/365 e-mail technical assistance and phone customer support. The average wait time is a couple of minutes. When managing an e-commerce site or business
venture online, having access to around-the-clock tech support is an essential lifeline to prevent downtime and potential lost sales.
In addition, customers may also access server status, system announcements, user guides, support documentation and the FAQ section with answers to common issues such as creating customized error messages and audio and video streaming. Powweb’s community forum with over 20,000 current members also serves as a helpful resource to learn from other users and share tips and tricks.
Overall Value (4/5)
Powweb is a hosting provider that strives to deliver reliable and customized features such as load-balanced technology and its exclusive OPS control panel. Although the hosting provider offers enhanced performance services and several unlimited features, when compared to other web host providers that offer more perks at the same and even cheaper prices, Powweb’s overall value isn’t exceptional.